PALS LICE TREATMENT · VIRGINIA BEACH & NORFOLK
Screening, Treatment & Pricing FAQs
Understand your options before requesting a visit.
Request an AppointmentHow much is a lice screening?
A screening-only visit is $49 per person. When lice is confirmed and treatment begins during that same visit, verification screening is discounted to $1 per minute instead of the standard $49 screening charge.
Is it $49 plus treatment?
If confirmed lice is treated during the same visit, the $49 screening charge does not apply. Instead, verification screening is $1 per minute, plus your selected treatment service and any applicable products or fees explained by the team.
What about other family members?
Eligible immediate household members screened during the same treatment sitting also receive the $1-per-minute screening rate. Everyone must be listed on the appointment. Separate visits have the applicable screening charge.
What is the Rally the Gang special?
Rally the Gang is $99 for screenings for up to four people, plus $25 for each additional person. Treatment is separate. Request an appointment so PALS can confirm availability and eligibility.
What if someone has lice during Rally the Gang?
We explain treatment options and costs. If treatment begins during that visit, eligible household screenings switch to the $1-per-minute same-visit rate. We do not charge both the Rally package and the discounted rate for the same eligible screenings. The team will explain the adjustment.
What if lice is found but we decline treatment?
The screening-only charge or booked screening package applies. The discounted treatment-visit screening rate requires treatment to begin during that same visit.
Should I request treatment or a screening?
If live lice have been found, request treatment. If you are unsure, request a screening. Treatment visits begin with verification. A screening appointment does not automatically reserve treatment time for everyone.
What treatment options are available?
Headstart/Flex provides a professional start with assigned home care. Signature Elite Treat includes its required follow-up and conditional 30-day guarantee. Heated Air Elite Treat includes professional heated-air service and conditional 45-day coverage. Your technician explains suitable options and expected costs before you decide.
Is treatment priced per person?
Yes. Treatment is time-based and generally billed in 15-minute increments for each person. Hair, findings, service choice, and treatment time affect the total. Contact PALS for current rate information and an estimate.
What if I reserve treatment but treatment is not performed?
A treatment reservation holds technician time. A $79 sitting/booking fee plus the $49 screening charge applies when one treatment reservation becomes a screening-only visit, totaling $128 for that example. Contact PALS about fees for multiple treatment reservations before booking.
Does an online request confirm my appointment?
No. Your request remains pending until PALS confirms your appointment. Follow your confirmation instructions before traveling to the clinic.
Do you offer in-home appointments?
In-home appointments may be available in Hampton Roads. The mobile minimum is $199. PALS confirms travel charges, the service total, and availability. The minimum is not an all-inclusive family price.
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